SmartRoom Data Room Review 2022

2.0/5.0

SmartRoom is a virtual data room platform offered by BMC Group VDR LLC (BMC GROUP), an information management solution provider that was founded in 1998 in El Segundo, California, United States.

The SmartRoom virtual data room allows you to conduct transactions, M&A deals, due diligence, and other business critical events in a secure and collaborative environment. It’s suitable for businesses of all sizes in a wide variety of industries, including legal, investment banking, healthcare, and biotech.

  • Deployment: Desktop version + iOS and Android apps
  • Support: 24/7/365 phone support + a dedicated project manager for each project
  • Pricing: Quote-based with free demo
  • Features: Advanced multi-layered security, bulk zip upload, Microsoft Office integration, Q&A section, fast upload speeds
  • Markets: Europe, North America, Asia

SmartRoom features

SmartRoom incorporates a wide range of security and organization features that make it a good choice for any business.

Maximum security and confidentiality

The SmartRoom VDR utilizes advanced multi-layered security features to ensure the safety of your sensitive information. 

The SmartLock technology extends security by letting you revoke access to specific documents even if they were already downloaded. In addition, you get complete control over who can access, view, or edit the content on a document level.

Further, with document redaction, you can automatically choose keywords and data patterns for redaction apps for an undefined number of files. You can also share confidential SmartRoom content with a secure link.

The SmartRoom VDR makes it easier for you to create in-depth reports to keep track of all of your transactions on a single panel.

Moreover, the provider conducts periodic penetration tests and vulnerability scans to keep your data secured.

It’s also worth noting that the SmartRoom virtual data room is hosted on the Microsoft Azure platform that incorporates best-in-class data center security. Other data room platform security features include firewall security, two-factor authentication, watermarking, and network segmentation.

Integrations

The SmartRoom virtual data room can be integrated with Microsoft Office to streamline your workflows and make collaboration easier without compromising security. 

You can also use SmartMail to send documents to the SmartRoom virtual data room from your email securely. 

DocuSign integration is also supported, which makes signing digital documents much more efficient.

Efficient collaboration and document management

The SmartRoom virtual data room incorporates multiple collaboration features that let you communicate effectively with other clients and users. These include a Q&A section, secure link sharing, and a mobile app.

Moreover, SmartRoom streamlines document organization with bulk zip uploads, print status monitoring, Box integration, and folder creation. In addition, you can map documents and move files quickly with SmartMove.

Reasons to use SmartRoom data room

Here’s how the SmartRoom virtual data room can be a good choice.:

Complete virtual data room experience

With SmartRoom virtual data room, you don’t need to opt for any additional tools to conduct business critical events, such as post-merger integration, due diligence, alternative investments, and M&A deals. 

It offers a comprehensive virtual data room experience that covers everything your company needs to manage documents and optimize workflow management securely.

Exceptional customer support

SmartRoom’s approach to customer support is spectacular. The provider offers 24/7 all-year-round phone support, as well as contact form support. 

In addition, the knowledge hub on the company’s website is comprehensive, so there’s a good chance you’ll find what you’re looking for there. It encompasses frequently asked questions, user guides, and training materials.

Moreover, SmartRoom provides a dedicated project manager to handle each project. They’ll offer assistance with any problems you face throughout the project.

Support is available in 9 languages, including English, Simplified Chinese, French, German, and others.

High value for money

SmartRoom creates a customized package for each user based on their needs and budget. This way, you only pay for the features you need and use, providing maximum value for your money.

SmartRoom VDR pricing

SmartRoom doesn’t have a clear pricing structure since the price is quote-based. To receive a quote, you need to contact a sales representative to discuss your needs and options. All you have to do is fill out the form on the provider’s website.

There’s also a free demo that gives you a hands-on overview of the product.

Pros

  • Security settings. The virtual data room is very secure thanks to penetration tests, access controls with access revoking, network segmentation, and firewall security.
  • Collaboration. SmartRoom helps you to collaborate effectively and securely with the Q&A section and secure links.
  • Support. By providing a dedicated project manager for every project, SmartRoom delivers an unmatched customer support experience.
  • Integrations. Thanks to a wide range of integrations SmartRoom offers, you can work efficiently with Box, DocuSign, and Microsoft Office.

Cons

  • Steep learning curve. Customers often report that it may take a while to get accustomed to the interface of the data room. UI and UX should be improved.
Pros:
  • security settings
  • collaboration
  • support
  • integrations
Cons:
  • steep learning curve